As we stabilize in our “new normal” work environment, much has changed. The question is, how have your employee communications changed to accommodate the new normal? I’m referring to the tone, length, duration and frequency of your communication. These are among the core elements of ShortBurst, our approach to internal communications which we developed in response to the changing patterns of how people consume and process information. The pandemic has only accelerated these changes and internal communicators need to recognize and adapt to these changes in order to keep employees informed, engaged and focused on better days ahead.